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Site Resources
Claim Identification
Dental Claim
Dependent Verification
Authorization from Individuals
Beneficiary Designation Notification
CIGNA HealthCare’s Claims Department is staffed with Customer Service Representatives ready to provide assistance from Monday through Friday 5 a.m. to 6 p.m., MST at
1-800-308-5948.
Spanish speaking representatives are available.
Starbridge Choices>Member Resources>Important Forms
Claim Identification Form
1. Complete the Claim Identification Form
Note: claim forms may be photocopied
2. Attach original bills (bills must be originals, not photocopies).
3. Attach copy of "Certificate of Creditable Coverage" from your prior
insurer, if applicable.
4. Mail (Facsimile documents can not be accepted) to:
Connecticut General Life Insurance Company
Starbridge Choices
P.O. Box 55270
Phoenix, AZ 85078-5270
Toll Free: (800) 308-5948
Phone: (602) 484-9633
IMPORTANT: Please submit your claim within 90 days of the date of service.
Dental Claim Form
Complete and include this form when submitting a dental claim to Starbridge Choices.
Dependent Verification Form
Complete and include this form when submitting a claim to Starbridge Choices for a dependent.
Confidential Communications
Auth PHI Form
HIPAA Accounting
HIPAA Statement of Disagreement
HIPAA Amendment
HIPAA Personal Rep. Request
HIPAA Restriction of Use
HIPAA Change Revoke
HIPAA Request for Access
Beneficiary Designation Notification Form
Completing and returning this form will allow Starbridge Choices to pay a chosen beneficiary upon the insured person's death.
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CIGNA HealthCare’s Claims Department is staffed with Customer Service Representatives ready to provide assistance from Monday through Friday 5 a.m. to 6 p.m., MST at 1-800-308-5948. Spanish speaking representatives are available.


