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MembersCIGNA HealthCare - Limited-benefit medical plans since 1989.

Providers>File a claim

We've Made Filing Claims Easy...

Just follow these four easy steps:

1. Complete a Claim Identification Form

Note: claim forms may be photocopied

2. Attach original bills (bills must be originals, not photocopies).

      3. Attach copy of "Certificate of Creditable Coverage" from your prior
      insurer, if applicable.

      4. Mail (Facsimile documents can not be accepted) to:

      CIGNA HealthCare
      (Please specify medical plan)
      P.O. Box 55270
      Phoenix, AZ 85078-5270

      Toll Free: (800) 308-5948
      Phone: (602) 484-9633

      IMPORTANT: Please submit your claim within 90 days of the date of service.

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CIGNA HealthCare’s Claims Department is staffed with Customer Service Representatives ready to provide assistance from Monday through Friday 5 a.m. to 6 p.m., MST at 1-800-308-5948. Spanish speaking representatives are available.

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CIGNA HealthCare
“CIGNA” and “CIGNA HealthCare” refer to various operating subsidiaries of CIGNA Corporation. Products and services are provided by these operating subsidiaries and not by CIGNA Corporation. These operating subsidiaries include Connecticut General Life Insurance Company, Tel-Drug, Inc. and its affiliates, CIGNA Behavioral Health, Inc., Intracorp, and HMO or service company subsidiaries of CIGNA Health Corporation and CIGNA Dental Health, Inc.